Terms &
Conditions
Effective Date
Sept 22, 2025
Welcome to Our English Learning Platform
By using easyenglishlearn.com, you agree to these terms. We've made them clear and straightforward because learning English should be your focus, not legal confusion.
These terms protect both you and us while ensuring the best possible learning experience. Please read them carefully - they're written in plain English, just like we teach.
Quick Contact
support@easyenglishlearn.com
+1 579 7050620
01. Course Access
Your Learning Rights
- Access to all enrolled courses for the duration of your subscription
- Download materials for offline study and review
- Progress tracking and completion certificates
Your Responsibilities
- Keep your account information secure and up to date
- Use courses for personal learning only - no sharing accounts
- Report technical issues promptly to our support team
02. Payment Terms
Important Payment Information
All payments are processed securely through our certified payment partners. Subscription fees are charged at the beginning of each billing cycle. You can cancel anytime, but refunds are subject to our 14-day money-back guarantee policy.
Billing Cycles
Monthly or annual options available. Annual subscriptions receive a 20% discount.
Cancellation
Cancel anytime from your account settings. Access continues until the end of your billing period.
Refund Policy
Full refund within 14 days if you're not satisfied with your learning experience.
03. Content Usage
What You Can Do
What's Not Allowed
Copyright Notice
All course content, including videos, audio files, worksheets, and assessments, are protected by copyright. Our materials represent years of teaching expertise and professional development.
04. Privacy & Data
We take your privacy seriously. As a Canadian company, we comply with all applicable privacy laws and regulations. Your learning data helps us improve our courses, but it's always kept secure and confidential.
Data We Collect
- • Learning progress and quiz results
- • Course completion and time spent
- • Account and billing information
- • Technical usage data for improvements
Your Data Rights
- • Request a copy of your personal data
- • Update or correct your information
- • Delete your account and associated data
- • Control email and notification preferences
05. Community Guidelines
Our platform includes discussion forums and community features. We expect all learners to treat each other with respect and create a positive learning environment for everyone.
Be Respectful
Support fellow learners. Everyone is at different stages of their English journey.
Stay Relevant
Keep discussions focused on English learning and related topics.
No Spam
Don't promote other services or share irrelevant commercial content.
06. Technical Requirements
System Requirements
Platform Availability
Our platform is designed to work on computers, tablets, and smartphones. While we strive for 99.9% uptime, occasional maintenance may be required.
Technical support is available Monday through Friday, 9 AM to 5 PM Eastern Time. Contact us at support@easyenglishlearn.com for assistance.
Changes to These Terms
We may update these terms from time to time to reflect changes in our services or legal requirements. When we do, we'll notify you by email and update the effective date at the top of this page.
Continued use of our platform after changes means you accept the updated terms. We recommend checking this page periodically to stay informed about any modifications.
Questions?
Our team is here to help clarify any questions about these terms.
support@easyenglishlearn.com
+1 579 7050620
442 Drummondville, Quebec, 1320, CA
By using easyenglishlearn.com, you acknowledge that you have read, understood, and agree to these terms and conditions.
Last Updated: September 22, 2025
WEBSITE COOKIES NOTICE
Our English learning platform uses cookies to enhance your study experience and track your progress through our courses. These small data files help us remember your lesson completions, quiz scores, and learning preferences. We also use analytics cookies to understand how students interact with our materials so we can improve our teaching methods.